Custom Order Instructions

Hi, welcome to Giftbi. If you are in hurry, please chat with us or send us an email to email to: contact@giftbi.com.

Personalized order always requires your custom information or photos, sometimes it requires a number of pictures, which may make it a bit difficult for you to send pictures. That's why we are writing this article to help.

To place a personalized order, please follow these steps and instructions:

1. Visit giftbi.com and choose the item you like

2. Add to cart and make payment

3. If your order doesn't require custom information, please wait for our email of order confirmation and tracking number. 

4. If your order requires custom information or photos, you can fill it in the personalization box when ordering, or you can send it via our email contact@giftbi.com.

Please try to send the highest quality of photos possible so that we can make the perfect made-to-order items for you. Check the photo's instruction below:

 

Thank you for your interest in our items, if you need any help, just feel free to text us anytime as we are always here to support.


GET IN TOUCH!

Email: contact@giftbi.com
Support time: Mon–Sat: 9AM-5PM
Mobile: +1 (626) 428-9787